Dr. Jones typically meets with patients during office hours, which are Monday-Friday approximately from 8am-5pm. Dr. Jones and the staff at Texas 360 TMS will check messages throughout the day during office hours. Dr. Jones and the staff at Texas 360 TMS do not check messages outside of office hours. If you have a concern that you feel Dr. Jones needs to address after office hours or on weekends, Dr. Jones recommends that you proceed to the nearest emergency room or dial 911. If you are having a medication side effect, a TMS side effect, thoughts of hurting yourself, or thoughts of hurting others, Dr. Jones recommends that you proceed to the nearest emergency room or call 911 regardless of the time of day. Dr. Jones and the staff at Texas 360 TMS will also check office voicemail and text messages during office hours only. Messaging through the patient portal is not an appropriate venue for delivering therapy or medication management.
Protecting your private information is our priority. This Privacy Policy applies to www.texas360tms.com, Texas 360 TMS LLC, and Jones 360 TMS PLLC, doing business as Texas 360 TMS, and governs data collection and usage. By using our website, you consent to the data practices described in this statement.
Collection of Personal Information Texas 360 TMS may collect personally identifiable information, including but not limited to:
- First and Last Name
- Mailing Address
- Email Address
- Phone Number
- Health Insurance Information
- Payment Information (for purchases of services)
Additionally, we may collect non-personal demographic information such as:
- Age
- Gender
- Race
We collect this information only when voluntarily provided by you for purposes such as:
- Registering for an account
- Requesting services or appointments
- Submitting payment information
- Contacting us via email or phone
Use of Personal Information
Texas 360 TMS collects and uses your personal information to:
- Provide the services you request
- Process payments securely
- Contact you regarding services, appointments, or billing
- Improve our services and website functionality
- Send informational and promotional communications (with your consent)
Text Messaging & Communications
If you provide your phone number, you consent to receive SMS/text messages regarding appointments, reminders, and clinic updates.
Message and data rates may apply.
You can opt out of text messages at any time by replying STOP to our messages.
Sharing Information with Third Parties
We may share your data with trusted third-party service providers who assist in:
- Secure payment processing
- Email and text message communications
- Website analytics (Google Analytics)
- Appointment scheduling
- Customer support Use of Cookies & Tracking Technologies
We do not sell, rent, or share the information (including phone numbers) obtained as part of the SMS consent process with third parties for marketing purposes.
We use cookies and tracking technologies, including Google Analytics, to enhance your browsing experience. These technologies help us analyze website traffic and user behavior. You may opt out of cookies by adjusting your browser settings, but this may limit some website features.
Patient Portal & Secure Messaging If you use our Patient Portal, your data is protected using secure encryption methods. While the portal allows secure messaging with our team, please avoid sharing sensitive health information through unencrypted emails.
HIPAA Compliance
We comply with HIPAA (Health Insurance Portability and Accountability Act) regulations to protect the confidentiality and security of your health information. If we share data with third-party providers, we ensure compliance through Business Associate Agreements (BAAs).
Security of Your Information We take reasonable security measures, including:
- SSL encryption for data transmission
- Secure access controls for stored data
- Regular security audits Right to Deletion You have the right to request deletion of your personal data, except in cases where retention is necessary to:
- Complete transactions or fulfill contractual obligations
- Detect and prevent fraud
- Comply with legal requirements
- Maintain security and integrity Children Under Thirteen We do not knowingly collect personal information from children under 13.
If you believe we have collected such information, please contact us to have it removed.
Email & Marketing Communications
We may contact you via email for:
- Appointment confirmations
- Important clinic updates
- Promotional offers (only with consent)
You may opt out of marketing emails at any time by clicking the unsubscribe link.
Changes to This Policy
We may update this Privacy Policy periodically.
We will notify you of significant changes by posting a notice on our website or sending an email update. Contact Information For questions about this Privacy Policy, please contact us:
Texas 360 TMS
2802 Flintrock Trace Suite B111,
Lakeway, Texas 78738
Email: info@texas360tms.com
Phone: 512-360-0805
Effective Date: [06/1/2025]
The contents of this website, including any links or documents, are for educational and informational purposes only. The provision of this information is not an attempt to practice medicine or provide specific medical advice. The information on this website should not be used to diagnose or treat a health condition, and is not a substitute for medical advice, diagnosis or treatment. Always consult with a qualified and licensed physician or other medical provider for medical advice. If you think you have a medical emergency, call 911 or go to the nearest emergency room immediately.
No physician-patient relationship is created by this web site or its use. Neither Dr. Jones nor their employees, nor any contributor to this web site, makes any representations, express or implied, with respect to the information provided herein or to its use.
Copyright© 2025 Texas 360 TMS-All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.